Terms and Conditions

Nagambie Lakes Visitor Information Centre

Address:  Cnr Moss Rd and Goulburn Valley Hwy, Wahring, 3608 (10km north of Nagambie inside the Caltex Roadhouse)
Telephone: 03 5794 7263   1800 444 647

Email:  nagambietourism@fastmail.com.au

ABN:  50 882 781 013

TERMS AND CONDITIONS
Payment method:  Payment can be made by credit card (Visa or Mastercard), direct deposit or cheque. 

Credit card payments are made directly through 128 Secure Sockets Layer Encryption Software to ensure your online shopping experience is secure at all times.  Credit card details are not stored in a database of any form.  A confirmation of your registration (tax invoice) will be issues on receipt of your payment. 

Travel arrangements and prices, which are calculated and displayed in $AUD, detailed on this www Internet site are provided and coordinated by the Nagambie Lakes Visitor Information Centre. The Nagambie Lakes Visitor Information Centre has taken due care and responsibility to verify and check all information in this internet site as at the time of compilation. However, as the relevant accommodation & tour operators on this site supply this information, it accepts no responsibility for any inaccuracy or misdescription contained in this publication or information as so supplied.

Sales of services as contained in this publication are made by Nagambie Lakes Visitor Information Centre, only as an agent for the person, business or company providing the services. Nagambie Lakes Visitor Information Centre does not accept responsibility for any changes in price variation of services shown. All services and prices are subject to change without notice. 

All maps, photographs, illustrations and computer-based graphics are included for general purposes only and are not always indicative of the subject matter.  Hotel room photographs (graphics) may not be specific to the actual room occupied. Maps are not to scale.

PRIVACY POLICY
We are committed to protecting the privacy and security of any personally identifiable information (PII) you provide us. PII includes information that can be linked to a specific individual, such as name, address, phone number, or email address.

This privacy policy explains how Nagambie Lakes Visitor Information Centre handles and protects your PII in accordance with commonly accepted privacy principles. Nagambie Lakes Visitor Information Centre reserves the right to modify or amend this policy at any time and for any reason. Any material changes to this privacy policy will be posted prior to their implementation. Questions regarding this policy should be emailed to the Manager - nagambietourism@fastmail.com.au or posted to Nagambie Lakes Visitor Information Centre, PO Box 20, Nagambie, VIctoria 3608 .

WHAT INFORMATION WE COLLECT
In an effort to keep our service as simple and easy as possible we do not create, use or store profiles of our customers. We only record PII and other information that we reasonably require to do business with you.  This includes your full name, address, and phone number each time you: 

  •   Make a booking through us
  •   Contact nagambietourism@fastmail.com.au
  •  Whenever you submit a query or suggestion, or request assistance with a booking

HOW WE USE YOUR INFORMATION
Nagambie Lakes Visitor Information Centre uses your PII only for the purpose of responding to and fulfilling your requests for our products and services. Information collected on www.nagambielakesandstrathbogieranges.com.au may be used to:

  • Purchase Nagambie Lakes Visitor Information Centre products or services: 
  • Information collected when you purchase from Nagambie Lakes Visitor Information Centre is used to charge your credit card and deliver your booking confirmation electronically.
  • We may also contact you about your stay for customer service purposes or to make any changes or cancellations to your booking
  • Respond to your questions or suggestions

WHO WE SHARE YOUR INFORMATION WITH
Nagambie Lakes Visitor Information Centre does not disclose any information about customer bookings to anyone except in the following circumstances:

  •  Accommodation suppliers: Nagambie Lakes Visitor Information Centre provides the guest name, telephone number, address and email address for each booking made to the relevant accommodation supplier.

     Our accommodation suppliers require this information for the booking and if they need to contact you about the booking. Although Nagambie Lakes Visitor Information Centre offers accommodation from reputable accommodation suppliers, we have not placed specific limitations on these suppliers from using or disclosing your information without your permission. Therefore, we encourage you to review the privacy policies of any suppliers whose accommodation you purchase through Nagambie Lakes Visitor Information Centre.

Legal obligations: 

Nagambie Lakes Visitor Information Centre may also disclose information against someone who poses a threat to the Nagambie Lakes Visitor Information Centre’s interests (such as customer fraud) or whose activities could cause harm to others.